Operations Manager

Description

Operations Manager Purpose Statement

The job of Operations Manager is for the overall delivery of facility and volunteer services for the St. James Campus. This individual will serve as the primary resource for providing information and serving as a resource to others. Defined objectives will be achieved by planning, evaluating, developing, implementing and maintaining services in compliance with established guidelines, and serving as an integral member of the leadership team.

This position reports to the Pastor of St. James.

Essential Functions

• Develop an annual maintenance program and reporting system to track and monitor the results and ongoing needs of the campus facilities equipment.
• Implement and monitor safety protocols, conduct regular inspections and ensure the Campus facilities adhere to all local, state and federal regulations and building codes (e.g., fire safety, ADA).
• Establish a short‑term and long‑term Campus capital investment plan with the feedback of the Administration, School leaders and Ministry leaders who use the Campus on a regular basis.
• Oversee or perform routine maintenance and emergency repairs for all Campus facilities, including HVAC, plumbing, electrical and security systems. Compliance with the Diocese rules for protecting our children is mandatory.
• Works with the Business Manager on planning the annual operating budget. Review the financial operations results each month with the Business Manager to the Administration/Finance Committee.
• Negotiate contracts with vendors. Serve as the primary liaison for all outside vendors and contractors.
• Maintain an inventory of supplies and tools.
• Ensure the exterior grounds, landscaping, and parking areas are well‑maintained, clean and safe in all weather conditions (e.g., snow removal).
• Oversee/manage the preparation for all events in the church including weekly services, weddings, funerals and special events which may include the setup and tear down of equipment (e.g. tables, chairs, and A/V systems).
• Recruit, train and manage facilities staff and volunteers outside our ministry groups. Oversee volunteers and plan for the “retirement” of long‑term volunteers with a pool of available people.
• Work with the office front desk team to review the hours and support available to the St. James family. (Monitor that the hours worked by our front Desk meet the needs of our parish.)
• Work with the Business Manager on office equipment including software, phone system, etc. Ensure that our ability to reach our priest(s) when requested is done expeditiously.
• Support the Pastor, School principal, and Administration/Finance Committee regarding any projects or unplanned needs that is deemed necessary for the success of the Campus.

Other Functions

Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the St. James Campus.

Requirements

Job Requirements:

Minimum Qualifications Skills, Knowledge and Abilities

SKILL‑based competencies required to satisfactorily perform the functions of the job include: technical tasks, developing and administering budgets, operating standard office equipment including utilizing pertinent software applications, planning and managing multiple projects, preparing and maintaining accurate records, and training, developing and supervising staff.

Knowledge required includes reading technical information, composing a variety of documents, facilitating group discussions, and analyzing situations to define issues and draw conclusions.

Specific knowledge‑based competencies required to satisfactorily perform the functions of the job include: pertinent codes, policies, regulations and/or laws. Diocese required certifications and codes of conduct are to be adhered to. Ability required includes scheduling significant number of activities, meetings, and/or events. Gather, collate, and/or classify data. Flexibility is required to independently work with others in a wide variety of circumstances.

Operate equipment using standardized methods. Independent problem solving is required to analyze issues and create action plans. This role must maintain a high level of confidentiality. Work Environment

The usual and customary methods of performing the job’s functions require the following physical demands: some lifting (up to 50 lbs.), carrying, pushing, and/or pulling. This job is performed in a generally clean and healthy environment.

Experience

3+ years’ experience in similar role.

Education

Bachelor’s degree in business administration or equivalent degree.

Familiarity with the Catholic understanding of ministry is an asset.

Note:

All employees are required to consent to a background check, commit to our Code of Conduct policy, and complete online and in‑person training prior to hire.

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