Receptionist, Administrative​/Clerical

Job Title:

Receptionist

H&R Block is looking for a friendly and organized individual to join our client service team as a seasonal Receptionist. The role focuses on creating a welcoming environment for clients and ensuring smooth day‑to‑day operations.

At H&R Block
, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We maintain a high‑performing, connected culture where everyone feels they belong.

You will answer phones, greet clients, match them with the appropriate tax professional, schedule appointments, and ensure all client needs are met whether in person, over the phone, or virtually. Maintaining office cleanliness and organization with team members is also part of your daily duties.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Solve scheduling inquiries and book appointments as requested
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast‑paced environment
• Previous customer service experience
• Capability to multitask effectively
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available
• Discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Monthly range: $2,953.25 – $4,365.66

To apply, please submit your resume and cover letter through the H&R Block careers portal.