Product Manager, Product Development

Challenge yourself and grow your career with the reverse distribution industry's highest performer, Pharma Logistics. We are not an average company, our service is not average, our people are not average, and we work hard to hire outstanding colleagues for our team. We are seeking candidates who show passion for what they do, think in terms of continuous, never-ending improvement, and seek what is best for the team.

Pharma Logistics is a leader in the pharmaceutical compliance and reverse distribution industry, operating a DEA-approved fulfillment center in Libertyville, Illinois. We collect expired, recalled and unsaleable pharmaceutical product from retail pharmacies, health systems and government facilities, recover manufacturer credit on our customers' behalf, and dispose compliantly of what cannot be credited. We are licensed in all 50 states and Puerto Rico and hold NABP Drug Distributor Accreditation and DEA registration for Schedules II–V.

The Product Manager, New Product Development leads the discovery, validation and launch of new products and services for our customers, including hospitals and health systems, retail and independent pharmacies, closed door pharmacies and government healthcare facilities across the United States.

Reporting to the Head of Product Management, you will own the front end of our product lifecycle. You will listen to customers, size markets, build business cases, write product requirements, and take new offerings through pilot and launch, then hand them to the Product Portfolio Manager to run in market. This is a business role focused on customers, markets and commercial results.

It does not involve software development, coding or managing technical teams. It is a hands‑on individual contributor role with executive visibility and room to grow within the Product Management team. It suits someone who wants to build new products rather than maintain existing ones.

• Identify and evaluate new product opportunities based on customer needs, market research and business fit
• Gather customer input on new product concepts through customer advisory boards, focus groups, interviews and surveys, and coordinate with the teams responsible for broader customer feedback programs
• Conduct market research and competitive analysis, including market sizing, competitor offerings and pricing, and emerging industry trends
• Develop business cases for new products covering market size, customer value, pricing, financial projections, required investment and risks, in partnership with Finance
• Evaluate delivery options for new offerings, including internal development and partnerships
• Present new product recommendations to the Head of Product Management and executive leadership, and secure approval at each stage of the product development process
• Write product requirements documents (PRDs) that translate customer and business needs into clear requirements for the teams that build and deliver new products
• Recommend launch pricing and packaging based on customer value and willingness‑to‑pay research, and present pricing recommendations to the monthly governance committee
• Design and run customer pilots and minimum viable products to validate demand, pricing and delivery before full launch
• Work with Compliance from the concept stage so that new offerings meet Pharma Logistics' standards for quality, regulatory compliance and service excellence
• Develop go‑to‑market plans with Sales and Marketing, including positioning, value propositions, sales enablement and launch readiness
• Define success metrics for each new product and report results against the business case until handoff to the Product Portfolio Manager
• Hand launched products…