Senior Fulfillment Supervisor

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Job Title:
Senior Supervisor - Fulfillment

• Assists Head of Fulfillment in the daily operations and prioritizations of the Fulfillment Center in Libertyville, IL.
• Monitor workflow and productivity, making adjustments as necessary to meet operational targets.
• Coordinates with supervisors and team leads on day-to-day priorities and assignments to ensure effective, efficient and productive work flow.
• Provides direction to fulfillment leadership throughout the work day as priorities change.
• Foster a positive and collaborative team environment that encourages employee engagement and development.
• Direct responsibility over production department consisting of 3 operations and 32 associates
• Ensure even flow of orders on the processing line by directing, motivating, guiding, and training Pharmers through the fulfillment leadership team.
• Responsible for order/task prioritization.
• Responsible for optimizing staffing to meet or exceed company objectives and key performance indicators.
• Interfaces with Culture and Teams to ensure clear and timely communication of events, changes and updates.
• Review daily reports to troubleshoots any issues identified.
• Responsible for meeting or exceeding production results.
• Work with the Continuous Improvement and Quality & Compliance teams to perfrom root-cause analysis when non-compliance is identified.
• Responsible for performance management of team leads and production associates.
• Responsible for timecard administration.
• Provide daily production reporting as requested by management.
• Additional projects may be assigned as needed by management.

• Assists Head of Fulfillment in the daily operations and prioritizations of the Fulfillment Center in Libertyville, IL.
• Monitor workflow and productivity, making adjustments as necessary to meet operational targets.
• Coordinates with supervisors and team leads on day-to-day priorities and assignments to ensure effective, efficient and productive work flow.
• Provides direction to fulfillment leadership throughout the work day as priorities change.
• Foster a positive and collaborative team environment that encourages employee engagement and development.
• Direct responsibility over production department consisting of 3 operations and 32 associates
• Ensure even flow of orders on the processing line by directing, motivating, guiding, and training Pharmers through the fulfillment leadership team.
• Responsible for order/task prioritization.
• Responsible for optimizing staffing to meet or exceed company objectives and key performance indicators.
• Interfaces with Culture and Teams to ensure clear and timely communication of events, changes and updates.
• Review daily reports to troubleshoots any issues identified.
• Responsible for meeting or exceeding production results.
• Work with the Continuous Improvement and Quality & Compliance teams to perfrom root-cause analysis when non-compliance is identified.
• Responsible for performance management of team leads and production associates.
• Responsible for timecard administration.
• Provide daily production reporting as requested by management.
• Additional projects may be assigned as needed by management.

• Minimum of five (5) years’ experience in a distribution/warehouse environment.
• Two (2) years supervisor/manager experience required.
• Strong verbal and written communication skills.
• Strong ability to interact with varying levels of members of the organization.
• Can participate in a cross functional team.
• Strong attention to detail and accuracy
• Technical skillset (Net Suite, ERP, WMS, WAS, BI, Excel, Word)
• Ability to drive and adapt to change.
• Able to seek out opportunities for improvements within an organization and provide justification for that change.
• Self-directed and internally motivated.
• Experience with managing safety and following OSHA regulations.
• Ability to successfully pass a background check and drug screen.
• Must be able to stand a minimum of 8 hours per day and lift up to 20 pounds.
• Must be able to work weekends and as business needs arise, as well as flexible for…