Warehouse Supervisor

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The Warehouse Supervisor oversees, directs and leads the assigned warehouse staff to achieve departmental targets while maintaining a safe and efficient operation and executing services to meet AHEAD's quality standards.

• Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.
• Help Manager identify staffing needs and delegate tasks assigning labor as receipt-stocking-pick work flow dictates.
• Help to oversee warehouse receiving, material movement, and picking of warehouse purchase orders and work orders by actively contributing to those tasks while setting expectations and meeting KPI.
• Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.
• Collaborate with other departments, such as sales / account coordinators and production staff, to ensure smooth operations.
• Maintain and manage accurate warehouse inventory and receipt/picking records including cycle count initiatives and complete stock inventory accuracy.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Train new warehouse associates and provide ongoing coaching and development to the team.
• Address departmental inquiries or requests and resolve any order fulfillment issues.
• Maintain a clean, organized, and well-maintained warehouse environment.
• Assist with planning and leading departmental and continuous improvement projects.
• Assist with troubleshooting and root cause identification for receiving and picking errors and corrective/preventative action initiatives.
• Contributes to creating, improving, and training on SOPs and Dozuki documentation.
• Leading and assisting in 5s implementation, adherence, and audits.
• Duties assigned by Supervisor or Manager
• Backup Warehouse Associate 1, 2, & 3 roles.
• Strong attention to detail and the ability to follow step-by-step instructions.
• Ability to adjust and follow instructions in a fast-paced environment.
• Contributes to the completing of projects on time, using project management software to manage the projects.

• High school diploma and 2-3 years’ experience in a warehouse shipping environment, preferably in a supervisory or lead role
• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Proficiency in warehouse management principles and best practices.
• Experience with warehouse management systems (WMS) a plus.
• Strong communication, interpersonal, and problem-solving skills – Microsoft Office Experience required, MS Teams experience preferred.
• Ability to work independently and as part of a team.
• Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).

• This job operates in a professional warehouse and production environment.
• Physical Demands (the physical demands of the job, including bending, sitting, lifting and driving.)
• They are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Required to stand; walk; use hands to…