Clerk, Quality Control

Position Summary

Under general supervision of a manager, a Quality Control (QC) Clerk in warehouse operations performs checks or audits of production work performed in the Hospital, Manufacturing, Rx/Retail and Controls Substance Departments as well as the Sort/Shipping Departments/PID using a variety of methods and processes.

• Maintain a clear understanding of all standard operating procedures and related responsibilities within the QC Department
• Perform quality checks and fulfill collected/submitted QC labeled iTag products
• Perform quality checks of randomly selected totes, boxes and pallets of processed products to confirm accuracy
• Utilize the QC program in Informix, individually scan each iTag, checking, documenting and correcting for errors
• Effectively manage daily QC Error Sheets
• Effectively document and report all errors to the QC manager and the supervisor of the area
• Meet daily QC productivity numbers
• Have a good understanding of SOPs of the assigned department/PID
• Maintain professionalism at all times
• Escalate significant events (e.g., Diversion, Adverse Events, Informix slowdown, etc.)
• Follow all safety and security rules
• Keep work area clean and organized

• Performs other duties as assigned
• Complies with all policies and standards

• High School diploma (or its equivalent) required
• 1-3 years related work experience in a warehouse or production job, preferably within the company; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position
• Legally authorized to work in the U.S.
• Proficient in math; able to accurately enter numeric data using a 10-keypad
• Ability to work independently as well as in a team environment; must possess good interpersonal skills
• Able to follow standard operation and safety procedures
• Strong ability to communicate verbally and in writing in a timely and professional manner
• Proven detail orientation and organizational skills
• Able to work under time pressure and meet production goals; able to work more than 8 hours per day (over-time) as needed
• Able to work in an environment that is not climate controlled
• Able to handle hazardous waste materials with appropriate safety measures

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects – Regularly
• Reach with Hands or Arms – Regularly
• Talk or Hear and Read Instructions – Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds – Regularly
• View Items at a Close Range – Regularly

Rarely:
Job requires this activity up to 25% of the time.

Occasionally:
Job requires this activity between 25% – 50% of the time.

Frequently:
Job requires this activity between 50% – 75% of the time.

Constantly:
Job requires this activity more than 75% of the time.

• Personal Credibility:
  Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.
• Teamwork:
  Advanced communication skills used to lead a team.
• Adaptable:
  Arrives at a conclusion based on previous experiences and good judgment.
• Curious:
  Assesses circumstances using experience and a variety of information gathered.
• Communication:
  Contributes to strategy for their team.

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the…