Supervisor, Physical Security

Position Summary

The Supervisor, Physical Security plays a critical role in safeguarding the assets, personnel, and operations of the organization. The role involves planning, oversight and coordination of the physical security operations of the facility as well as monitoring, analyzing, and enhancing enterprise-wide physical security measures to ensure the safety and security of employees, visitors, and company assets. Under the direction of the Director, Physical Security, the supervisor will partner with others to provide a thorough onboarding process and continued training of the security team to ensure it is alert and ready to effectively and carry out its duties.

This will be located at 1410 Harris Road Libertyville, IL 60048.

• Ensures all shifts are effectively staffed with security personnel.
• Selects and directs the activities of all company and contract security personnel.
• Ensures the proper use and storage of all security-related control documents, reports, forms and logs.
• Conducts regular team meetings to ensure policies and processes are understood and enforced.
• Conducts regular 1:1 meetings with all security staff members to provide guidance and coaching.
• Develops and facilitates security training and communication programs for security team and operations leaders.

• Conducts security assessments of the facility to identify vulnerabilities in protection and make recommended improvements.
• Analyzes security risks and threats to update security protocols and develop mitigation strategies.
• Identifies opportunities to drive innovation and improvement using new technologies, capabilities, processes and procedures.

• Administers access control systems.
• Monitors and audits access logs to ensure compliance with security policies.
• Investigates and resolves access-related incidents or breaches.

• Operates and maintains security surveillance systems, including CCTV cameras and alarms.
• Monitors real-time security feeds and responds to suspicious activities or incidents.
• Responds immediately, all hours of every day, to intrusion detection alarms or reported threats.
• Reviews recorded footage to investigate security breaches or incidents.
• Monitors and maintains the help ticket systems related to security issues or incidents, and escalates all items to the appropriate personnel according to established procedure.

• Develops and implements incident response plans and procedures.
• Coordinates with law enforcement and emergency services in the event of security incidents.
• Receives security-related incident calls and creates incident reports utilizing case management software.
• Conducts post-incident analysis.

• Reviews and evaluates inventory control records and activities and operational practices to protect against loss and diversion.
• Detects anomalies and follows the evidence to identify cases of potential loss, theft or other security threats.
• Conducts interviews and investigations to detect and eliminate security threats.

• Provides security awareness training to employees and contractors.
• Promotes a culture of security awareness throughout the organization.
• Conducts drills and exercises to test security preparedness.

• Maintains accurate records of security incidents, reports, and investigations.
• Documents and implements security policies, procedures, and guidelines.
• Generates security reports for management and regulatory compliance.

• Collaborates with security vendors and contractors to ensure the effectiveness of security systems.

• Stays updated on relevant security regulations and compliance requirements.

• Bachelor's degree in Security Management, Criminal Justice, or a related discipline or related field experience. Advanced degrees and certifications such as Certified Protection Professional (CPP)®, Professional Certified Investigator (PCI)® or Physical Security Professional (PSP)® are desirable, but not required.
• 3+ years of proven experience in corporate physical security, law enforcement, or a…