Operations Manager

An exciting opportunity has become available for an Operations Manager to join the well established team at Lichfield Hub. The post holder will have responsibility and accountability for the delivery of the operational and strategic objectives of the Trust through the provision of operational management under the direction of the Senior Operations Manager. Applicants must be HCPC Registered Paramedics (including NQP consolidation & portfolio sign off completion (if applicable) - evidence of this will be required as well as having completed the NARU Operational Commanders & SORT Practitioner courses.

Please note - Applicants who are not fully NQP compliant (including portfolio sign off) at point of application will not be shortlisted. Please note, artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting ideas and experiences of others or generated by AI as your own) applications may be withdrawn.

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed. Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self‑motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application.

You can also contact the Recruitment Team via email at  if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process. The Trust is proud to hold the Silver Award for a Dyslexia Friendly workplace and are committed to supporting our Armed Forces community and have signed up to the Step Into Health initiative.

We welcome applications from Armed Forces Veterans and Service leavers.

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both. Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check.

The cost of an enhanced check is £47.26 and is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service. We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place.

After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method. We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this…