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Customer Triage Specialist - Local Government

Job in Lichfield, Staffordshire, WS13, England, UK
Listing for: Lichfield District Council
Full Time position
Listed on 2026-10-19
Job specializations:
  • Government
    Bilingual
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 30000 GBP Yearly GBP 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Lichfield District Council is seeking a confident Triage Advisor to join our Customer Service team. You will be the first point of contact for a wide range of council enquiries, handling telephone, face-to-face, online, email and correspondence.

You will record interactions accurately, provide clear information, take payments, assist with basic forms and pass complex issues to specialists. Experience in local government or CRM tools is an advantage.

We are looking to fill the Customer Triage Specialist
- Local Government position at Lichfield District Council in Lichfield, England, United Kingdom.

Our team is growing, and we are hiring a Customer Triage Specialist
- Local Government in Lichfield, England, United Kingdom.

This opening is for the Customer Triage Specialist
- Local Government role at Lichfield District Council.

We are seeking a motivated Customer Triage Specialist
- Local Government to join Lichfield District Council in Lichfield, England, United Kingdom.

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