Second-Line IT Support Technician: Advanced Troubleshooting
Job in
Lichfield, Staffordshire, WS13, England, UK
Listed on 2026-05-23
Listing for:
bk plus
Full Time
position Listed on 2026-05-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Network Administrator
Job Description & How to Apply Below
bk plus is seeking a Second Line IT Support Technician in Lichfield to provide advanced technical assistance, ensuring high levels of customer satisfaction. The technician will handle complex technical incidents and service requests, diagnosing issues with hardware and software, and maintaining IT infrastructure.
This role requires excellent problem-solving and communication skills, with the ideal candidate possessing proven IT support experience and knowledge of various operating systems. The position offers various benefits including access to medical support and a Green Car Scheme.
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