Multimodal Operator

Job Title:

Multimodal Freight Operator

Location:

Shenstone
Salary: £32,000 – £38,000 Multimodal Freight Operator Job Summary

We are seeking a detail-oriented and proactive Multimodal Freight Operator to manage import and export shipments across air, sea, and road freight. The successful candidate will be responsible for ensuring the smooth and efficient movement of goods, and coordinating with clients, carriers, and customs authorities to maintain compliance and service excellence.

• Manage end-to-end import and export operations for multimodal freight (air, sea, and road).
• Liaise with shipping lines, airlines, hauliers, and customs agents to ensure timely and cost-effective transportation.
• Prepare and process import/export documentation, including customs entries, bills of lading, and certificates of origin.
• Track and monitor shipments, providing customers with regular updates and resolving any delays or issues.
• Ensure compliance with international trade regulations, customs procedures, and company policies.
• Work closely with internal teams, including customer service, finance, and sales, to provide excellent service.
• Negotiate freight rates with carriers and suppliers to achieve cost-effective solutions.
• Maintain accurate records and documentation for audit and compliance purposes.

• Previous experience in freight forwarding, logistics, or supply chain management.
• Knowledge of customs regulations, import/export procedures, and Incoterms.
• Experience with freight management systems and customs platforms (e.g., Sequoia, Destin8, Cargowise).
• Strong organisational and problem-solving skills with attention to detail.
• Ability to work under pressure and manage multiple shipments simultaneously.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Competitive salary and benefits package.
• Opportunities for career progression and professional development.
• A dynamic and supportive work environment.