Vehicle Maintenance Supervisor

Allports Rental is a leading provider of commercial vehicle and trailer contract hire and rental solutions. With a commitment to excellence and customer satisfaction, we offer a full range of vehicles and trailers to meet the needs of our customers. As we continue to develop, we are seeking a dedicated and skilled Vehicle Maintenance Supervisor to join our team to manage the vehicle maintenance cost and compliance operations for our fleet of 1400 vehicles and trailers.

You will be responsible for Supervising all aspects of vehicle maintenance, including cost control, compliance, repairs, and preventative maintenance programs and play a crucial role in maximising uptime and ensuring compliance with regulatory standards.

• Excellent salary linked to experience
• 28 Days holiday (inclusive of Bank Holidays) + option to buy 5 additional days
• Designated EAP service to support health and financial wellbeing
• Refer a friend scheme (earn £750 for each referral)
• Birthday and Christmas gift Vouchers
• Discounts for personal UK hotel stays
• Training and Development opportunities for career progression
• Charity and Community events throughout the year

In summary you will be responsible for vehicle slippage and compliance, cost control, service intervals, estimates and approval, invoices, vehicle supplier invoice approval, , recovery management, & VOR time. To include the following:

• Vehicle Slippage & Compliance: Ensure Vehicles meet Operator Licence obligations proactively tracking and smoothing out replacement schedules.
• Cost Control: To be responsible for maintenance cost approval, minimise maintenance spend and escalation any areas of concern to the Fleet Engineer.
• Service Intervals: Manage and check commercial vehicle maintenance schedules and preventative maintenance checks so vehicles operate reliably. Audit and ensure services are carried out at correct intervals.
• Supervise Estimates & Recharge process: Handle out of contract invoices, and process chargebacks effectively.
• Vehicle Supplier Invoice Approval: Review, audit, and supervise approval of invoices from suppliers in line with agreed SLA’s in conjunction with Fleet Engineer.
• Recovery Control: Oversee roadside assistance, vehicle rescue, and recovery processes to ensure costs are reasonable without comprising on customer experience in conjunction with the Fleet Engineer.
• VOR Time: Actively manage and minimise Vehicle Off Road (VOR) time by coordinating closely with workshops and suppliers
• TEAM Leading: Working collaboratively with Maintenance Management, lead, supervise, and develop the team of maintenance controllers and planners, providing guidance, training, and support as needed.
• Customer Experience
  :
  Deliver an outstanding customer experience in all areas.

• Experience with in commercial vehicle maintenance or a similar role within the transportation industry
• Excellent leadership and communication skills, with the ability to motivate and inspire a team
• Tenacious attitude to see all tasks through to completion
• Detail-oriented with strong organisational and problem-solving abilities
• Customer focused and driven on providing an outstanding customer experience
• Proficiency in using systems and following processes.

If you would like to work for a company that is committed to delivering the very best in service and building robust relationships with customers, this position is for you.

This exciting opportunity offers excellent remuneration, together with the opportunity for further career development.