Facilities Coordinator

Facilities Coordinator, Full-Time

Timbers Company

Our Company Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought‑after destinations in the world. We are passionate about creating remarkable experiences with world‑class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

Our Core Values We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing.

Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Benefits

• Paid time off for full‑time, permanent employees.
• Employer‑sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.

Summary The Facilities Maintenance Coordinator is responsible for ensuring the efficient operation and upkeep of the luxury residences and common areas. This role supports the Association Director, Facilities Manager, and Supervisor by managing work orders, coordinating maintenance activities, and interacting with Guest Services and Housekeeping for timely resolution of residence issues. The Facilities Coordinator will split duties between Timbers Kauaʻi (70%) and Hōkūala Community Association (30%), ensuring both entities maintain a seamless and high‑standard operation.

• Ensure that all assigned equipment is in proper working order and available for use.
• Maintain a safe, clean, and fully functional environment across all residences and common areas.
• Receive, manage, and process work order requests using Alice Software. Prioritize and resolve maintenance issues to ensure timely responses.
• Coordinate with Guest Services and Housekeeping to schedule residence checks for arrival and departures.
• Assist with preventative maintenance plans for the facility.
• Support department manager and supervisor to develop and update standard operating procedures.
• Support department manager and supervisor to train facilities team on standard operating procedures.
• Process owner reports (billing, preventive maintenance, etc.).
• Schedule and coordinate third‑party vendors for maintenance work as required.
• Serve as the liaison between property operations, Repair and Maintenance, and other departments, including Hōkūala Community Association members and Timbers Kauaʻi Residence Club fractional and Whole Owners.

• Assist in creating and following preventative maintenance schedules for both residences and common areas.
• Ensure compliance with safety standards and participate in emergency preparedness planning and safety committees.
• Maintain accurate inventories of supplies and reorder as needed, adhering to the purchase order policy.

• Draft and process purchase orders for the Hōkūala Community Association and Timbers Kauaʻi’s shared services R&M and Landscaping departments.
• Review and code invoices for approval before submitting them to the Accounting Department.
• Engage the team in achieving goals and maintaining smooth operations across facilities.
• Coordinate training sessions for safety, procedures and compliance.
• Perform other related duties as assigned to support the overall maintenance and operational needs.

• High school diploma/GED.
• At least two (2) years of related experience in facilities coordination or hospitality…