Grocery Manager

Job Description: Grocery Manager

Last Revised: 04/12/11; revised May 12, 2017

Department: GROCERY

Direct Supervisor: STORE DIRECTOR, ASSISTANT STORE DIRECTOR

FLSA Status: EXEMPT

Starting rate of pay: $23.00/hr or $47,841.84/yr

Company Benefits:

• Flexible Hours
• Employee Discount
• 10 Paid Holidays (including 2 days for your birthday)*
• Medical/Vision/Dental Package*
• Free Life Insurance*
• Vacation and Sick Leave*
• Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
• Long Term Disability
• Wellness Program
• Discounted Gym membership-(YMCA)
• Matching 401K*
• Management Bonuses*

* For qualifying positions

Job Summary: Under the direction of the Store Director, the Grocery Manager is primarily responsible for assisting and working with the Assistant Store Director in all aspects of the Grocery department operations. Assists in the operation of the store with emphasis on the Front-End and Grocery departments. In the absence of the Assistant Store Director, the Grocery Manager assumes the responsibilities of the Assistant Store Director.

Essential Job Duties:

• Customer service
• Directly supervises 6 or more employees including Food Clerks, Grocery Clerks, Chill/Frozen Lead, and Receiving Clerks
• Trains and retrains all Grocery Department Personnel towards improved efficiency and increased job knowledge.
• Proficiency in the ITASCA system
• Assumes the role of Manager on duty when Store Director and Assistant Store Director are not on duty.
• Signs and approves all deliveries and orders, clearing of invoices, price changes, merchandise credits, weekly schedules based on a set weekly budget, personnel information forms, employee evaluations, accident reports, and building maintenance job orders.
• Maintains and develops good relationships with various vendors.
• Complies with and enforces all store activities in relation to governmental and regulatory agencies such as OSHA, Food and Drug Administration, and the Department of Health.
• Works with all other departments within the store to enhance and improve the merchandising of all grocery items.
• Supports and promotes sales programs initiated by the company and at the stores.
• Plans, organizes, and delegates the day-to-day duties and projects of the grocery department. Follows up with the staff to ensure that all duties, customer service, and special projects are being completed, and evaluates the grocery department staff regularly.
• Prepares various management reports and schedules, such as work schedules, sales projections, budget reports, and monitor price changes.
• Attends DWH meetings and conference calls as scheduled.
• Responsible for checking the sales floor regularly to ensure that shelves are properly filled.
• Reviews work methods for efficiency and safety.
• Ensures that proper merchandising techniques are utilized.
• Handles customer questions, complaints, accidents, special orders, or situations which merit attention or follow-up.
• Understand, enforce, and abide by all company policies and procedures.

Other Job Duties:

• Ordering of merchandise manually or through the ITASCA system
• Daily cycle counts of the grocery floor to ensure ITASCA system is ordering properly
• Insures reclamation is inputted daily, display collection, and all other maintenance to uphold inventory accuracy.
• Stock shelves, prepare sales floor, and conduct spot checks as necessary.
• Planning, preparing, and building of displays.
• Oversees and implements price changes.
• Receives merchandise and ensures that authorized items are received.
• Reviews and controls inventory in the backroom.
• Oversees the maintenance and cleanliness of the warehouse, grocery walk-in freezers, dairy/chill cases, and grocery sales floor.
• Ensures that proper credit is received for damages and they have been returned to the respective vendors.
• Takes inventory.
• Operates cash register and bags groceries as needed.
• Ensures security of the backroom.
• Any tasks as deemed necessary by management.

Physical Requirements:

• Must be able to safely lift up to 50 lbs on own.
• Must be able to push and pull at least 1000 lbs.
• Stand for extended periods of time.
• Frequent bending and stooping required during the workday.
• Requires manual dexterity and eye-hand coordination for various activities.
• 18 years of…