Alarm Fire Technician; Lihue

Alert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.

Full-Time, Non-Exempt

Protecting People, Property & Profits

If you are a skilled fire technician who takes pride in doing the job right, understands that life-safety systems leave no room for shortcuts, and wants a career with a company that invests in its technicians, we want to hear from you.

Alert Alarm Hawaii is looking for experienced Inspection Technician to join our growing team. This is more than a checklist-and-report position. You will use your technical knowledge to inspect, test, troubleshoot, service, install, and maintain fire alarm and related life-safety systems while working directly with customers and supporting some of the most critical systems in commercial facilities throughout Hawaii.

We value technicians who can think through a problem, read a drawing, understand how a system is supposed to operate, identify what is wrong, communicate the issue clearly, and take ownership of getting the job completed correctly.

As an Inspection Technician, you will work independently in the field while partnering with our operations, service, and project teams.

• Inspect, test, service, troubleshoot, install, and maintain fire alarm and related fire and life-safety systems.
• Perform work in accordance with approved plans, specifications, manufacturer requirements, applicable NFPA standards, adopted codes, and company procedures.
• Read and interpret plans, riser diagrams, point lists, sequences of operation, wiring diagrams, submittals, and technical documentation.
• Install and terminate fire alarm devices, equipment, wiring, pathways, interfaces, and related low-voltage components.
• Program, configure, test, and commission supported systems within your demonstrated competency and company authorization.
• Perform system startup, pretesting, functional testing, acceptance-test support, and customer training as assigned.
• Respond to scheduled and emergency service calls and troubleshoot system troubles, supervisory conditions, false alarms, communication failures, ground faults, device failures, and other system conditions.
• Diagnose problems and repair or replace defective components using approved and compatible parts and accepted industry practices.
• Verify repairs through appropriate functional testing before returning systems to normal operation.
• Inspect and test fire alarm systems and, when qualified and assigned, fire suppression systems and portable fire extinguishers.
• Coordinate testing with monitoring centers, customer representatives, and responding authorities as required.
• Verify that devices, circuits, notification appliances, releasing functions, and system interfaces are properly restored after testing.
• Identify and clearly document deficiencies, impairments, inaccessible devices, incomplete work, and items that could not be tested.
• Identify required parts, quantities, locations, access requirements, and recommended corrective action.
• Recognize potential code concerns, scope conflicts, concealed conditions, material shortages, change-order opportunities, and life-safety risks and elevate them appropriately.
• Communicate professionally with customers regarding system conditions, work performed, deficiencies, recommendations, and follow-up needs.
• Complete accurate service tickets, inspection reports,…