Medical Front Office - Patient Service Specialist
Listed on 2026-01-15
-
Healthcare
Healthcare Administration, Medical Receptionist
Medical Front Office - Patient Service Specialist
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Position: Patient Service Specialist
Location: Lilburn, GA
Type of Employment: Fulltime
Schedule: Weekdays - Up to 40 Hours Weekly (8 hours daily)
Compensation: Starting at 15/hr (pending experience)
When patients enter our outpatient physical therapy center in Lilburn, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
WhyJoin Us (benefits for full-time at 32+ hours/week)
- Start Strong:
Our mentorship and orientation programs ensure a successful transition - Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance - Your Health Matters:
Comprehensive medical/RX, health, vision, and dental plan offerings - Invest in Your Future:
Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Key Responsibilities- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- High School Diploma or GED
- 1 Year of Front Desk Experience
- Health Care Experience
- Insurance Verification Experience1 Year of Medical Office Experience
- Customer Service Experience
- Entry level
- Full-time
- Health Care Provider
- Hospitals and Health Care
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