Front End Supervisor - PM and Weekends

Classification:
Non-Exempt

Reports to:

Sales Floor Supervisor/Store Manager

As a Shift Supervisor, you’ll be part of the store’s management team. You’ll supervise store personnel, open the store, and be the keyholder/supervisor on duty. We want you to help train and coach associates, model customer greetings, address team complaints, and maintain overall merchandising, floor maintenance, appearance, and cleanliness.

• Lend support to management for the sales floor, cashiers and select administrative functions.
• Overall management and direction of cashiers and sales floor team members in accordance with policies, procedures and applicable laws; verify and document all cash management activities including counts, deposits, drops and petty cash, and oversee discounts, refunds, and audit balancing.
• Customer Service – meet customer needs with a smiling face and put customers first; handle all questions and concerns.
• Ensure company records are completed, organized, retained and safeguarded in accordance with company policy and procedure and applicable laws.
• Create a teamwork atmosphere throughout the store and ensure a positive work environment where team contributions are valued.
• Deal with performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus.

• Previous experience in retail, quick service restaurants or warehouse.
• 1 year of experience managing others.

• High School Diploma, GED or equivalent work experience.

Mid-Senior level

Full-time

Sales and Business Development

Retail

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