Quality Outcomes Specialist - St. Rita's Medical Center

Quality Outcomes Specialist - St. Rita's Medical Center

3 days ago Be among the first 25 applicants

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

The Quality Outcomes Specialist ensures the delivery of high quality, excellent care that meets or exceeds regulatory standards and requirements and payor expectations, as well as assisting the organization to successfully achieve organizational objectives for quality and patient safety. This role participates in quality reviews, reporting and performance improvement.

• Participates in the evaluation, monitoring and compliance with internal and external requirements. Supports regulatory, accreditation, and certification surveys in successful completion.
• Prepares and submits quality reports as required by external agencies and payors. Facilitates and supports the quality, patient safety, and performance improvement committee infrastructure.
• Provides support for organizational quality, patient safety, and performance improvement committees and projects as needed.
• Supports Medical Staff Quality and Peer Review.
• Promotes practices that detect, mitigate or prevent harm using highly reliable tools to improve patient safety and provide a just culture to include event reporting, participating in root cause analyses, and collaboration with leadership to identify high risk areas
• Participates in performance/process improvement activities utilizing data analytics to achieve organizational goals and objectives.
• Supports compliance with voluntary, mandatory, and contractual reporting obligations using data analytics and analysis
• Facilitates provider performance review activities through the peer review, ongoing and focused professional practice processes
• Utilizes change management principles to guide performance and process improvement.

• Current RN License in the state in which they are working or covered by compact (required)
• Certified Professional in Healthcare Quality (CHPQ) - National Association for Healthcare Quality (NAHQ) or other related Quality certification (preferred)

• Bachelor's degree in Nursing (BSN) or other healthcare related field (preferred)

• 2 years of clinical experience (required)

None

None

Not applicable to this position

• Periods of high stress and fluctuating workloads may occur.
• General office environment.
• May have periods of constant interruptions.
• Prolonged periods of working alone.

Physical Demands:
Frequency 0% 1-33% 34-66% 67-100%

• Lifting/ Carrying (0-50 lbs.) x
• Lifting/ Carrying (50-100 lbs.) x
• Push/ Pull (0-50 lbs.) x
• Push/ Pull (50-100 lbs.) x
• Stoop, Kneel x
• Crawling x
• Climbing x
• Balance x
• Bending x

Work Position:
Frequency 0% 1-33% 34-66% 67-100%

• Sitting x
• Walking x
• Standing x

Not applicable to this position

Not applicable to this position

• Analyzing data and information
• Acquire data and information
• Use of privileged or confidential information
• Project management
• Process Improvement
• Healthcare Quality
• Professional Nursing
• Collaboration
• Problem Solving
• Patient Safety
• Risk Management
• Conduct Surveys
• Attention to detail
• Critical thinking
• Communication with all levels of the organization
• Communication with patient families
• Team work
• Team building
• Conflict resolution
• Active listening
• Relationship Building
• Leadership
• Data Interpretation
• Lean Six Sigma

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affiliated and Equal Opportunity Employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Entry level

Full-time

Quality Assurance

Hospitals and Health Care