Property Manager

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Job Level: 1+ years experience will set you up for success in this role.

Job Location:

This important role supports our Shawnee Lofts (54 units multifamily) and New Lima Homes (54 units Single Family) in Lima, OH.

Position Type:
Full-time with on‑call availability for resident emergencies.

Pay Range: $50 K+/year, salary depends on experience level; we believe in a culture of transparency.

About Us:

Pivotal is ranked in the Top 50 Affordable Housing Developers (2017‑2024) and is an industry leader revolutionizing the housing market. An integrated real‑estate company specializing in the development and operations of multifamily housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

As our Property Manager (also called Community Manager) you will be responsible for the day‑to‑day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

• Takes pride and ownership in the optimum performance of the property in areas such as people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting.
• Knows their way around a computer, from simple cut/paste to scanning documents and managing electronic files.
• Embraces technology, including mobile app technology, and has a spirit of continuous improvement; eager to try new systems and appreciate using technology to connect further versus replacing interaction.
• Agile and flexible, and understands that although there are set office hours, those hours don’t always meet our resident’s needs, and we need to meet them where they are at times.
• Has an eye for what would attract a potential resident to our property and understands that it is imperative to keep our community looking its best at all times. Also has an eye on the competition and is well aware of why our residents are choosing us.
• Has an understanding and appreciation for the fact that we have a budget and guidelines so that we can continue to provide affordable housing opportunities to not only this community, but for others for years to come.
• Thirsty for knowledge, and always staying on top of their game with the latest updates to our industry and regulatory guidelines.
• Helping us build the next generation of pros, guiding, directing, and training them; bringing concerns to light proactively and providing coaching and support with clear expectations to set the team up for success.

• 1+ years of property management experience, specializing in Tax Credit.
• Exceptional communication and customer service skills.
• Curiosity, critical thinking, and problem solving skills.
• Prior experience with YARDI preferred.

Entry level

Full‑time

Sales and Management

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