Shift Lead Supervisor-in-training - Lima Eastgate Job Lima area,Ohio USA,Retail

Summary

Train in the area of supervising store operations such as loading and unloading of trailers, processing of textiles, ware processing, quality control, rotation, and sales and operations in preparation for a direct supervisor role. Continue to perform all retail sales functions, and select and price donated goods and textiles to be sold in retail stores according to the Retail Procedures Manual as needed.

Essential Duties & Responsibilities

Train and become proficient with assisting the store manager in processing of donated goods and sales to achieve the revenue budget and expense to revenue (E/R).

Train and become proficient in the area of banking procedures, including reconciliation of Daily Business Statements and deposit slips.

Assume training and supervision of employees and volunteers in procedures on an as-needed basis.

Provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.)

Must work a flexible schedule to comply with the needs of the store, such as covering shifts for absent employees.

Continue to operate the cash register, ensuring proper handling of cash, checks, credit card transactions and merchandise returns.

Follows the dress code as set by Retail and sets a professional example for employees.

Continue to perform housekeeping duties to maintain premises in compliance with Agency safety and housekeeping practices includes vacuuming and cleaning of restrooms, etc., ensuring store is maintained in accordance with company policies on housekeeping, safety and security.

Continue to perform stocking, display and inventory duties as well as merchandise ordering as assigned, to include processing requests to transportation.

Continue to inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations, and sporting goods to determine saleability, ensuring Goodwill quality control standards are met (textiles, misc., furniture).

Continue to perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, and keeping the pulling system up to date.

Perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment), safely and efficiently.

Test electrical appliances to determine safe operations.

Assist the store manager with the responsibility of the equal opportunity employment efforts and results and take action to prevent harassment of employees.

Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).

Price merchandise according to prescribed criteria.

Prepare textiles and goods for resale.

Disinfect upholstered materials using Steri-Fab.

Must maintain the ability to regularly lift and/or move up to 50 pounds.

Performs any additional duties as assigned by the manager, assistant, or supervisor and maintains an enthusiastic and helpful attitude.

Provide own transportation and adequate liability insurance, as it may be necessary to drive on company business while in this position.

Other duties as assigned.

Comply with all Agency policies, procedures, and safety standards throughout work areas and maintain same to meet CARF, the Department of Labor, and other regulatory standards.

Supervisory Responsibilities

Direct supervision of employees and volunteers in the absence of the store manager, Assistant Manager, or Supervisor. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Education Requirements

High school diploma or general education…