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Visitor Center Coordinator

Job in Lincoln City, Lincoln County, Oregon, 97367, USA
Listing for: CITY OF LINCOLN CITY
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Bilingual
Salary/Wage Range or Industry Benchmark: 26.08 - 33.3 USD Hourly USD 26.08 33.30 HOUR
Job Description & How to Apply Below
  • Location 801 SW HWY 101,LINCOLN CITY, OR, ,United States
  • Base Pay $26.08 - $33.30 / Hour
  • Job Category Destination Marketing, Customer Service, Tourism
  • Industry Tourism, Desination Marketing, Local Government
  • Relocation Expense Covered Yes
  • Employee Type Full Time
  • Required Degree High school
  • Manage Others No
Contact information
  • Phone

EMPLOYMENT OPPORTUNITY

$26.08 - $33.30 per hour

Full-Time--Non-Exempt

AFSCME Union—Grade 7

This position will remain open until filled, with a first look at applications on November 3, 2026.

Lincoln City has a great opportunity with the Explore Lincoln City Department as a full-time Lincoln City Welcome Center Coordinator! This position performs a variety of tasks to support the welcome center, with a primary goal of providing inspiration to visitors by sharing information about local destinations, activities and amenities in a fast-paced customer service environment.

This position works both indoors in a public-facing office environment and outside for events and educational initiatives. Flexibility is required to work weekends, special events, and some evenings. The ideal candidate is friendly, knowledgeable, enthusiastic, demonstrates excellent customer service skills, and possesses the ability to use good judgement and provide nimble response to a wide variety of visitors in a busy setting.

Join our team and welcome visitors to Lincoln City and the Oregon Coast in a beautiful setting at the new welcome center.

  • Cover letter required—include a cover letter that explains your interest in the position and highlights your qualifications
  • Applicant questionnaire—after submitting your application online, a questionnaire will be sent to you for completion and will be used to evaluate your qualifications for the position.

All required items must be submitted by 11:59 p.m. on November 2, 2026, to be included in the first application review process.

Questions about the recruitment should be directed to:

Abigail Edwards, Director of Human Resources

MANDATORY REQUIREMENTS: High School diploma or equivalent supplemented by additional training and at least one-year experience performing reception and administrative duties in an office or customer service environment, or any satisfactory combination of experience and training that demonstrates the knowledge, skills and abilities to perform the above duties. Knowledge of office practices and procedures, business English, and excellent verbal and written communication skills.

Intermediate computer skills with experience using MS Office and an aptitude to learn new systems. Previous successful experience with direct public contact and excellent skills in organization, customer service, time management, attention to detail and accuracy are critical to this position. Demonstrated ability to apply sound judgment, take initiative, anticipate needs, and communicate effectively with a team and the public.

Demonstrated experience and ability to work easily and professionally in a fast-paced customer service-oriented environment with a variety of visitors and coworkers. Flexible working hours include some nights and weekends.

SPECIAL REQUIREMENTS/LICENSES: Valid Oregon Driver’s License with good driving history.

DESIRED

SKILLS & EXPERIENCE:

Possession of a CPR/First Aid card. Previous office experience in a hospitality, municipality, visitor center or tourism environment. Knowledge of visitor/information/convention functions .

PHYSICAL DEMANDS OF POSITION: While performing the duties of this position, the employee is frequently required to sit (for extended periods viewing a computer monitor and documents or providing reception coverage at the front counter), stand, communicate, reach, bend at the waist and manipulate objects, tools or controls. The position requires mobility and repetitive motions (e.g. processing bulk mail, data entry).

It also requires visual acuity sufficient to view a computer screen and printed documents and auditory ability sufficient to hear voice in person and on the phone. Duties involve moving materials weighing up to and between 20-30 pounds (e.g. trays of mail) on a regular basis and may infrequently (approximately twice monthly) require moving materials weighing up to 40 pounds (e.g. boxes of brochures).

Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, calculator, telephone and standard office equipment.

WORKING CONDITIONS: This position works both indoors in an office…

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