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ISN Personal Agent​/Case Manager

Job in Lincoln City, Lincoln County, Oregon, 97367, USA
Listing for: Goisn
Full Time position
Listed on 2025-11-30
Job specializations:
  • Healthcare
    Community Health
Salary/Wage Range or Industry Benchmark: 25.08 - 27.91 USD Hourly USD 25.08 27.91 HOUR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ISN Personal Agent/Case Manager

Full Time Professional Lincoln City, OR, US

30+ days ago Requisition

Join our team and become a part of a supportive community dedicated to individual and community enrichment.

Integrated Services Network is committed to providing the best care for those that we serve and advancement opportunities for our staff. At ISN, not only will you work with extraordinary people, but you will receive a competitive wage, earn 20 days of paid time off in your first year of employment, and have excellent company paid health benefits. Join us today!

Become a champion in the lives of others!

Pay: $25.08 - $27.91

Schedule:

Monday – Friday (8:30am – 5pm)

Location :
Lincoln and Tillamook counties

Type:
Full-Time / Non-Exempt

General

Position Summary:

The Person al Agent provides trauma-informed case management services to persons with intellectual and/or developmental disabilities, using person-centered practices to assist individuals in identifying support needs and life goals then providing guidance and support with accessing services to achieve those goals and meet those needs.

Benefits we provide:
  • 4 weeks Accrued Paid Time Off (PTO) per year
  • Employer contribution to Employee/Spouse/Dependent medical coverage
  • Flexible Spending Accounts Medical/Dependent Care (FSA)
  • Health Savings Account (HSA)
  • Group Life Insurance Plan
  • 11 Paid Holidays/ Holiday Pay
  • Mileage Reimbursement
  • Jury Duty Paid Leave
  • Wellness Activity Discounts
  • Annual performance evaluations and pay increases
  • Employee appreciation events
  • Employee Assistance Program
    • Legal Guidance
    • Work-life Solutions
    • Will Preparation
    • Emotional/financial guidance
Additional Benefits Offered:
  • Vision Plan Options
  • Voluntary Life & AD&D Insurance
  • Supplemental Insurance
  • Discount Gym Memberships with Certain Medical Enrollment
  • Employee Referral Program
  • On the job training and CPR/First Aid certification

Bachelor’s degree in behavioral science, social science, or closely related field OR an associate degree in behavioral science, social science, or a closely related field and two years of human services related experience OR high school diploma/GED and four years of human services related experience.

Preferred Qualifications

Previous experience in Person Centered Planning and Self-Determination.

Required to demonstrate Skills, Knowledge, and Abilities to:
  • Develop plans in partnership with others.
  • Honor a person in what they want and need in their life.
  • Understand trauma-informed care.
  • Understand diversity, equity, inclusion and accessibility practices and principles.
  • Navigate public service systems
  • Partner and maintain relationships with diverse community partners.
  • Consumer rights.
  • Advocate and assist people to understand what choices and options are available so they can make the most informed choice of supports and services.
  • Effectively communicate orally and in writing.
  • Identify and develop community resources.
  • Recognize personal strengths, and connect people with natural supports, resources, and professional supports.
  • Present to large and small groups.
  • Use computer applications or other automated systems such as spreadsheets, word-processing, calendar, e-mail, and database software in performing work assignments.
  • Assess, plan, organize and follow-up with projects or plans.
  • Understand and follow oral and / or written directions.
  • Work independently and with diverse work teams.
  • Handle complex situations and address conflict.
  • Maintain confidentiality.
  • Complete projects with specific time limits.
  • Essential Position Functions and Key Work Processes
    • ALL Personal Agents:
      • Maintain up-to-date claims and case notes on a weekly basis. Adhere to the targeted claims expectations.
      • Maintain and share with co-workers' business calendar to include appointments, team meetings, community event attendance, and time away from the office.
      • Complete all required documentation in individual case files in a timely manner.
      • Conduct individual and/or group meetings in individual homes and/or other community locations.
      • Develop and periodically revise ISP or Annual Plan based on…
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