Branch Manager

About The Role

Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. Responsible for attaining established growth goals by developing new relationships and growing existing client relationships. Ensures branch operates efficiently and within operational guidelines at all times. Branch Manager levels I through IV are typically differentiated by the following factors: # of FTE, branch transaction volumes, market deposit volume, complexity of branch, customer differentiation (% business vs.

consumer accounts), in addition to the associate's skill set.

• Leads, manages and coaches associate performance and development while managing appropriate branch staffing levels.
• Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses.
• Achieves consistent satisfactory audit results through sound operational practices.
• Partners closely with cross‑functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy.
• Demonstrates basic knowledge of core products and Columbia's Business/Consumer Financial Review process.
• Develops and maintains strong, long‑term relationships with consumers, public figures, businesses, and charitable organizations in local community.
• Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders.

• High School Diploma or GED, required.
• Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred.
• 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience required.
• 2 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination preferred.
• Extensive knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges.
• Demonstrates proficiency in consumer lending, prior exposure to business lending.
• Manage deposit and loan portfolios including less complex consumer and business relationships.
• Membership in local community organizations, demonstrating commitment to community leadership.
• Proven training and mentoring skills with desire to help others develop and grow.
• Strong attention to detail and the ability to multi‑task effectively.
• Demonstrated sales skills.
• Ability to understand cash flow, financial statements, and market risk.
• Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
• Ability to think critically to anticipate downstream impacts of decisions.
• Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable.
• This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (
  
  Note:
  
  Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee’s assessment of the consumer’s financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements.
• This position IS NOT authorized to act as a Bank Closed‑End MLO, which is defined as any position…