Case Manager; ICMS — Temp

Venice Community Housing (VCH), a community-based, nonprofit organization, supports and builds equitable and inclusive communities by providing affordable housing with supportive services, education, employment programs, and public policy advocacy. With housing development as its core service, VCH believes that we must challenge the root causes of housing injustice and homelessness, and actively confront all forms of racism, in order to ensure equitable communities with access to healthy, safe, and affordable homes for all.

Just as it is important for low-income and unhoused people to have access to stable housing, it is also important that our Westside communities be inclusive and restore access for communities of color that have been forcibly removed. We unite our community with passion and commitment to equity.

Currently, VCH is engaged in a variety of housing and community development programs, owning and managing 346 units of affordable and supportive housing. As part of a nationwide focus on the crisis of homelessness and housing affordability, VCH is in a growth phase with an additional 400 units in the predevelopment/construction stages. Our vision is that our compassionate approach to these solutions will serve as a model to other communities across the country.

JOB DESCRIPTION

The Resident Services Department of VCH provides programs and services that seek to stabilize, engage, and empower residents of supportive and affordable housing and other program participants. The Resident Services team does this through various programs and services, which includes but is not limited to: providing intensive case management services, educational workshops, tenant engagement activities, supportive services resources and referrals, and after school programming.

The Case Manager offers intensive and supportive case management services in a permanent supportive housing setting, serving individuals who have experienced chronic homelessness. These positions utilize evidenced-based practices proven to be effective with tenants who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Such services include providing linkages to the community, crisis intervention, finding resources, providing therapeutic activities, and community integration, and community development within the apartment community.

The Case Manager will implement evidence-based practices such as:
Housing First, Harm Reduction, Motivational Interviewing, and Trauma-Informed Care. This Case Manager will work collaboratively with a range of community service providers to coordinate and ensure tenants are stabilizing in housing, improving the quality of their lives, and integrating into the community.

This is a part-time, temporary position, offering 20-25 weekly hours (weekly flexibility required) through May 1, 2026.

ESSENTIAL FUNCTIONS:

• Conduct intake and enrollment activities with eligible clients, including assisting clients with gathering other program eligibility documentation, completing project intake forms, authorizations and enrolling into Intensive Case Management Services.
• Assist at all levels of move-in to permanent housing including assisting client with becoming document ready, assisting with all applications and paperwork, coordinate client move-in and orient new tenant to their unit/building.
• Perform initial comprehensive biopsychosocial assessment with quarterly updates.
• In collaboration with the tenant, create a client-driven, person-centered Individual Service Plan (ISP) addressing short term and long-term goals to be reviewed and completed every quarter.
• Provide field based Intensive Case Management services in the areas of, but not limited to: independent living skills, housing stabilization, money management, community integration, employment, benefits establishment, and linkage to community providers for problematic substance use, primary and mental health care, and all other services needed to assist clients in reaching their treatment plan goals.
• Use evidence based practices in service delivery such as Motivational Interviewing, Harm Reduction, and Housing…