Customer Service Representative

Overview

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located worldwide. The company links vehicle sellers to more than 750,000 buyers in over 190 countries, delivering an unmatched experience every day through our people, processes, and technology.

The Customer Service Representative (CSR) provides exceptional service to internal and external customers of Copart. The primary function of this role is to obtain the release of vehicles located at body shops, other locations, or residences. The CSR is the face of the company and may also respond to chat and email inquiries. Responsibilities include answering calls professionally, measuring call quality (knowledge, professionalism, and follow‑up timing), resolving customer issues, and performing other office support functions as needed.

• One year of office support experience in a customer service role, preferred
• High school diploma or equivalent
• Excellent customer service skills and attitude
• Excellent written and verbal communication skills
• Proficient with office equipment and Microsoft Office Suite
• Attention to detail and problem‑solving ability
• Typing speed 45 WPM
• Professional appearance
• Ability to multi‑task in a fast‑paced environment
• Bilingual skills a plus
• Occasional overtime as needed

Pay $18.00 - $20.29 per hour

• Medical/Dental/Vision
• 401k with company match
• ESPP – Employee Stock Purchase Plan
• EAP – Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts

• E‑verify Participation
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