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Hybrid Onboarding Success Advisor

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Nelnet
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
  • HR/Recruitment
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Onboarding Success Advisor I

Nelnet's Onboarding Success Advisor I location in Lincoln, NE, plays a key role in smoothly adopting FACTS products for customers. You will answer questions, deliver training, and provide follow-up support while managing a training queue and coordinating with various teams to ensure a positive first-year experience.

The role requires an Associate degree (Bachelor’s preferred) and ~3 years in onboarding or customer service, with strong communication and organizational skills.

We have an opening for a Hybrid Onboarding Success Advisor I in Lincoln, NE, United States within Finance, Sales.

Are you ready to take on the Hybrid Onboarding Success Advisor I role at Nelnet?

We would love to welcome a new Hybrid Onboarding Success Advisor I to our team in Lincoln, NE, United States.

For the Hybrid Onboarding Success Advisor I position at Nelnet, we are reviewing applications now.

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