Teller, Customer Service​/HelpDesk

POSITION SUMMARY:

The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.

Starting pay is $18.50/hour.

• Highway 2:
  Full-Time (40 Hours), Monday – Friday 7:30AM – 4:00PM

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Provide excellent customer service by providing answers and assistance for customer questions, and concerns.
• Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
• Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job related duties as assigned.

• High school diploma
• Cash handling experience preferred
• Accuracy and attention to detail
• Previous sales and customer service experience preferred
• Effective communicator – promotes Union Bank’s customer service philosophy
• Basic math skills and proficient computer skills
• Ability to work independently and exercise good judgment

• Indoor work – not exposed to outdoor elements or hazards
• Ability to stand and/or walk for prolonged periods of time
• Some sedentary work lifting and/carrying up to 50 lbs. occasionally.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.