Pension Complaints Manager — Fair Outcomes & Process Improvement

A financial services group located in Lincoln, Nebraska, seeks a Complaints Manager to join their PRT Client Services team. The ideal candidate will manage Defined Benefit pension complaints, ensuring fair outcomes while driving improvements in processes. Key qualifications include strong knowledge of pension schemes, complaint handling experience, and excellent communication skills. The company offers flexible working options, a performance-related bonus plan, and various employee benefits to enhance well-being.
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