Family & Community Resource Center Administrator

Job Title: Family & Community Resource Center Administrator – Lincoln, Nebraska

Job Requisition : 51470

Opening Date: 12/26/2025

Closing Date: 01/09/2026

Agency: Department of Human Services

Class

Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: Health and Human Services

Salary: $9,500 - $11,019 per month ($114,000 - $132,228 per year)

Job Type: Salaried

Category: Full Time

County: Logan

Number of Vacancies: 1

Headquarter

Location:

1550 4th St, Lincoln, Illinois 62656

The Division of Family & Community Services is seeking an energetic and detail-oriented administrator to oversee operations of the Logan County Family and Community Resource Center. The position supervises both professional and non-professional staff providing casework services to applicants seeking public assistance or referrals. The Division works to connect Illinois residents with programs and services, improve health and well‑being, and promote family self-sufficiency.

• Serves as Administrator of a Family & Community Resource Center (FCRC) in the Division of Family & Community Services (FCS) Department of Human Services (DHS).
• Serves as full-line supervisor.
• Reviews and evaluates casework reports, error reports, audit findings, and quality assurance reviews.
• Interprets, explains, and implements new policies, procedures, or changes in existing ones.
• Travels to establish and maintain effective public relations with employers and other interested parties in the local area served.
• Performs other duties as assigned or required within scope.

• Completion of a 4-year college degree or equivalent knowledge.
• Three (3) years of progressively responsible administrative experience in a health or human services organization that provides direct services to the public.

• Three (3) years of professional experience interpreting and implementing policies, procedures, and goals of public assistance services (cash, food, medical assistance programs).
• Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling/discipline following collective bargaining agreements, training staff, and approving time off.
• Two (2) years of professional casework experience in a social service agency.
• Two (2) years of professional experience providing technical training and assistance to staff to ensure accurate and timely benefits in service delivery.
• Two (2) years of professional experience communicating with internal and external stakeholders daily ensuring detailed and critical analysis of work performed.

• Requires ability to travel in the performance of duties with overnight stays as appropriate.

Work Hours: Mon – Fri 8:30 a.m. – 5:00 p.m.; 1‑hour unpaid lunch.

• A Pension Program
• Competitive Group Insurance Benefits – Health, Life, Dental, and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (carry over)
• 10‑25 Days of Paid Vacation annually (10 days in year one of employment)
• 13 Paid Holidays annually (14 on even-numbered years)
• Flexible Work Schedules (when available and position dependent)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program – supplemental retirement plan
• Optional Pre‑Tax Programs – Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill/Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)