Enterprise Application Administrator

GENERAL SUMMARY

Responsible for the effective installation, configuration, operation, testing and maintenance of software applications and related infrastructure. Assesses potential impacts of future architecture on current applications, researches future needs, identifies opportunities for improvement, and designs solutions that ensure applications are running efficiently, securely, and are aligned with business objectives. Works closely with other IT teams, business stakeholders, and vendors to support application lifecycle management, troubleshoot issues, and implement enhancements.

Receives technical guidance from leadership and works closely with the user community and leadership to identify and resolve system, networking, and hardware problems.

• Knowledge of technical infrastructure (networking, security, client/server application structure, Windows OS, and databases) in area of responsibility including the administration, design, configuration and implementation of those systems as appropriate.
• Knowledge of server class hardware and supporting peripherals or 3rd party hardware.
• Knowledge of network design, IP protocol suite and network devices.
• Knowledge of Thin Client device configuration and management.
• Knowledge of scripting languages/interfaces.
• Knowledge of computer hardware equipment and software applications relevant to work functions.
• Skill in design and engineering of enterprise focused solutions.
• Ability to troubleshoot complex systems with multiple infrastructure layers.
• Ability to execute complex work requiring coordination with other teams.
• Ability to grasp complex technical and business systems, processes and principles across IT functions and relationships in support of organizational goals.
• Ability to communicate effectively both verbally and in writing.
• Ability to perform crucial conversations with desired outcomes.
• Ability to manage projects and drive meaningful outcomes through collaboration.
• Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.
• Ability to problem solve and engage independent critical thinking skills.
• Ability to maintain confidentiality relevant to sensitive information.
• Ability to prioritize work demands and work with minimal supervision.
• Able to work independently to solve or supply solutions within relevant technical systems and architecture.
• Ability to maintain regular and punctual attendance.

Associate's degree and a minimum of ten (10) years of progressive experience in Information Technology required. Minimum of four (4) years of hands‑on experience in designing, architecting, and administering IT systems and applications required.

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