Technology Support Technician

1 opening.

Full time, 40 hours per week, Monday through Friday, 8:00 a.m.

- 4:30 p.m.

This position is responsible for technical work providing support services to departmental personnel who use computer hardware, software and networks in the performance of their duties.

• Providing on-site maintenance and trouble-shooting to departmental personnel for personal computer hardware, software, network connections, and other equipment.
• Installation and use of new hardware and software.
• Maintaining department’s computer programs to insure maximum utilization and effectiveness.
• Evaluating the computer hardware and software needs of the department.
• Coordinating the implementation and design of custom computer systems and software.
• Providing on-going support for the department’s Electronic Security System.
• Providing training and technical support to minimize errors and insure optimal computer system utilization.
• Knowledge of software installation and maintenance.
• Knowledge of department functions, procedures, policies, and organization as they relate to computer support services.
• Ability to communicate effectively both orally and in writing.
• Ability to manage multiple responsibilities concurrently.
• Ability to utilize technical manuals relating to programming languages, systems operations and database management.

• Associate degree with coursework in computer science, business administration, or related field, plus 4 years of experience managing a complex computer system; or any equivalent combination of training and experience.