Lead IT Systems Analyst

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications — quickly, securely, and effortlessly. Together, we are building a culture and company from the people up — committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead IT Systems Analyst provides expert direction in end to end usage billing systems, helping to identify impacts to usage billing systems for new product builds, network changes and daily production and operational support. The position analyzes requested changes and helps the IT team translate business requirements into system designs. This includes changes to existing programs or leading the team in formulating logic for new system development.

The Lead IT Systems Analyst helps develop conversion and system implementation plans, with the input of teammates, and prepares and obtains approval of system design concepts and programming documentation. Recommends changes in development, maintenance and system standards based on company direction.

The Main Responsibilities

• Gather and understand business and user requirements in support of coding changes, new product builds and production/operational support.
• Establish internal processes to regularly measure and document success and value achieved
• Manage large and complex efforts to conclusion, ensuring that the process aligns with best practices
• Lead and participate in a matrixed team of global employees to meet business objectives and service levels
• Communicate with internal clients (ranging from technical functional experts to Executives) and vendor representatives
• Develop and improve best practices for achieving Software Asset Management objectives; suggest automation tasks to improve efficiency where appropriate; influence others to adopt best practices
• Apply industry’s leading-edge concepts to our internal approaches
• Lead group projects and decisions, ensuring that the right problem is solved efficiently
• Participate in peer reviews of data analyses, process documentation
• Prepare executive summaries and actionable recommendations from detailed and complex analyses

What We Look For in a Candidate

Required Qualifications:

• 8+ years professional experience with Bachelor’s Degree
• 6+ years professional experience with Master’s Degree
• Skilled at data analysis
• Excellent communication skills
• Abilitiy to work with cross-functional team and external vendors
• Negotiation skills
• Requires minimal supervision to manage multiple priorities, applies independent judgment to accomplish objectives

Preferred Qualifications:

• Experience with software licensing for desktop and other software from major industry vendors (e.g., Microsoft, Adobe)
• Demonstrated strong and positive interpersonal talents; able to interact with and influence people from all disciplines; able to balance persuasiveness and assertiveness to build relations while meeting objectives.
• Self-awareness of skills and awareness of organizational impacts
• Proven ability to represent and address IT-focused considerations and interests, while conducting software asset management activities and negotiations

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 – $138,281 in these states: AL, AR, AZ, FL, GA, IA, , IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896 – $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082 – $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our bonus structure…