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Software Support Analyst — Critical Law Enforcement

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Penlink
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, Systems Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Penlink is seeking a Software Support Analyst to support law enforcement clients from Lincoln, NE. The role focuses on researching, resolving, and documenting inquiries quickly and accurately, serving as the primary on-site contact for clients and coordinating with internal teams to resolve issues.

Candidates should be able to troubleshoot software/OS problems, communicate clearly, and document interactions in the CRM. Prior IT or tech-industry experience is preferred.

The Software Support Analyst — Critical Law Enforcement role at Penlink is now open for applications in Lincoln, NE, United States.

We are looking to fill the Software Support Analyst — Critical Law Enforcement position at Penlink in Lincoln, NE, United States.

Join us at Penlink as our next Software Support Analyst — Critical Law Enforcement in Lincoln, NE, United States.

We are currently recruiting a Software Support Analyst — Critical Law Enforcement for our team in Lincoln, NE, United States.

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