Help Desk Technician
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-10-18
Listing for:
MyStaff
Contract
position Listed on 2026-10-18
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
- User Setup & Configuration: Configure Windows workstations and laptops, create user accounts, set up Microsoft 365 and Rightworks, and assist with employee onboarding and offboarding.
- Hardware Deployment & Support: Install and configure computers, monitors, docking stations, printers, and peripherals. Troubleshoot hardware and software issues and assist with equipment upgrades and replacements.
- Office & Technology Support: Support office moves, workstation setups, cable management, conference rooms, and shared technology equipment.
- Inventory & Documentation: Track technology assets, maintain accurate equipment records, document hardware assignments, and assist with inventory audits.
- IT Support: Provide responsive, professional technical assistance while following established IT procedures and documentation standards.
- User Setup & Configuration: Configure Windows workstations and laptops, create user accounts, set up Microsoft 365 and Rightworks, and assist with employee onboarding and offboarding.
- Hardware Deployment & Support: Install and configure computers, monitors, docking stations, printers, and peripherals. Troubleshoot hardware and software issues and assist with equipment upgrades and replacements.
- Office & Technology Support: Support office moves, workstation setups, cable management, conference rooms, and shared technology equipment.
- Inventory & Documentation: Track technology assets, maintain accurate equipment records, document hardware assignments, and assist with inventory audits.
- IT Support: Provide responsive, professional technical assistance while following established IT procedures and documentation standards.
- Previous experience in help desk support, desktop support, or an IT technician role.
- Experience supporting Windows 10 and Windows 11 environments.
- Familiarity with PC hardware, workstation setup, and peripheral configuration.
- Strong troubleshooting, problem-solving, and organizational skills.
- Excellent customer service and communication abilities.
- Attention to detail and the ability to manage multiple priorities.
- Ability to lift and move computers, monitors, and other equipment.
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