Hybrid IT Support Lead — Mentoring & Incident Mastery
Listed on 2026-11-05
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IT/Tech
IT Support, Systems Administrator, IT Project Manager, IT Specialist
Nelnet Business Services (NBS), a division of Nelnet, Inc., seeks an IT Support Team Lead in Lincoln, NE to manage a technical team and drive service delivery. The role involves coaching, incident management, and coordinating with multiple technology teams to meet client expectations.
The position offers a hybrid work option and requires 3+ years in technical leadership. A Bachelor’s degree or equivalent experience is preferred along with experience in Service Now, Datadog, AWS, and related tools.
Our organisation is growing, and we are hiring a Hybrid IT Support Lead — Mentoring & Incident Mastery in Lincoln, NE, United States.
The position is based in Lincoln, NE, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 70.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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