Workers' Account Manager

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. Our collaborative and driven team empowers individuals to grow, offering tools and development opportunities for career success.

The Account Manager provides technical underwriting support for assigned accounts/agencies within the team. This person will work a hybrid schedule in our Lees Summit office or remotely.

• Effectively communicate with agents, brokers, underwriters, internal staff, and management to obtain additional information, quote rates, present proposals, and coverage offerings, as well as service existing accounts.
• Assist brokers, staff, and other internal departments in resolving problems and questions, and help develop and implement new marketing strategies.
• Respond in a timely manner to questions posed by brokers, clients, underwriters, and other team members.
• Rate policies, endorsements, etc., or review previously rated policies for proper rating. Knowledge of rating manuals and application of same is required.
• Prepare quotations and proposals for broker/clients and assist underwriters by answering or fielding questions from broker clients and company personnel.
• Enter and/or research information in the company agency management system and apply this information in accordance with department workflow procedures.
• Request additional information from brokers necessary for the proper processing of applications, endorsements, and cancellations, including any underwriting‑related reports from external sources. Perform routine follow‑ups and referrals as required.

• Minimum of 1–3 years of similar related job experience.
• Ability to pursue entry‑level insurance‑related courses to enhance knowledge of insurance coverages and advance within the organization.

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.