Director, Print and Mail Services

University of Nebraska-Lincoln Employment Website Please see Special Instructions for more details. Position Information

Position Information

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination

Working Title

Working Title Director, Print and Mail Services

Department

Department UO Print & Mail Services-1014

Requisition Number

Requisition Number S_260779

Posting Open Date

Posting Open Date 09/25/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date)

Application Review Date: (To ensure consideration, please submit all application materials before review date) 10/26/2026

Posting Close Date

Open Until Filled Yes

Description of Work

Ranked as one of the Best Employers in Nebraska and certified as a Lincoln Family-Friendly workplace, the University of Nebraska-Lincoln is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.

We invest in our employees:

• Vacation, sick, and holiday pay.
• Medical, dental, and vision insurance.
• No-cost life insurance.
• Employee Assistance Program.
• Parental leave
• Tuition assistance for employees and dependents.
• Exclusive employee discounts.
• Professional development through training and education.
• And many more!!

As the Director, Print and Mail Services, you will:

• Develop, implement, and sustain the vision, mission, and strategic plan for Print and Mail Services in alignment with University priorities.
• Formulate measurable goals and objectives and monitor progress to ensure transparency in departmental performance.
• Manage lifecycle planning for equipment and technology, including condition assessment, maintenance, replacement, and modernization to ensure reliable and efficient print and mail services.
• Ensure alignment of organizational structure, staffing models, production workflows, service delivery processes, and work practices with departmental strategy, customer requirements, and evolving University needs.
• Provide financial stewardship for the department through development and management of strategic plans and operating budgets, analysis of revenue and cost drivers, pricing and service strategies, and implementation and maintenance of performance reporting tools that support fiscal accountability and transparency.
• Assess print, mail, and distribution operations, identify service or performance issues, and implement improvements to ensure safe, reliable, and efficient operations.
• Develop and implement improvements to operating procedures, workflows, equipment, and contracted services to enhance reliability, efficiency, sustainability, and service quality.
• Ensure compliance with safety, environmental, health, and accessibility standards and foster a culture of safety and accountability.
• Determine equipment, supply, service, and contract needs, negotiate agreements, and manage vendor performance within budget and institutional standards.
• Initiate and maintain high-trust relationships with campus stakeholders and customers, communicate departmental value and service capabilities, manage service expectations, and implement feedback mechanisms to support continuous improvement.
• Leverage evolving print production technologies, mailing automation, digital workflow systems, data capabilities, and industry best practices to enhance production efficiency, service quality, operational continuity, and overall departmental effectiveness.
• Evaluate changing customer needs, communication methods, service demand, and industry trends and develop long-range service strategies that support the University’s academic, research, administrative, and outreach missions.
• Build and foster a people-centered culture that emphasizes safety, continuous learning, innovation, collaboration, inclusion, customer service, and operational excellence.
• Provide leadership and oversight of staff performance, such as setting goals, communicating expectations, delivering coaching and training, conducting evaluations, documenting performance, and…