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Executive Leader, Medicare Inbound Operations

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-10-12
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 168000 - 231000 USD Yearly USD 168000.00 231000.00 YEAR
Job Description & How to Apply Below

Humana Inc. is seeking an Associate Vice President of Medicare Inbound Contact Operations to lead a large, complex contact center portfolio spanning Individual and Group Medicare, Disenrollment, Member Solutions, chat, and related services across multiple channels.

You will define service excellence, set a multi‑year strategy and operating roadmap, drive transformation of the member experience, and ensure balanced outcomes across Stars, NPS, productivity and cost while coordinating a global

The following opening is for a Executive Leader, Medicare Inbound Operations with Humana Inc.

Are you ready to take on the Executive Leader, Medicare Inbound Operations role at Humana Inc?

We would love to welcome a new Executive Leader, Medicare Inbound Operations to our group in Lincoln, NE, United States.

For the Executive Leader, Medicare Inbound Operations position at Humana Inc, we are reviewing applications now.

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