Server; Spring​/Summer

Company Description

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

This role is about more than taking orders, it’s about bringing energy, professionalism, and precision to every table. As a Social Server, you’ll thrive in a high-volume, fast-paced environment where your product knowledge, attentiveness, and enthusiasm directly shape the guest experience. With a balance of technical skill and authentic hospitality, you ensure every visit to Social is both fun and flawlessly executed.

Start Date: May/June 2026
Contract Type: Seasonal and Full-Time available
Pay Rate: $15.50 per hour

• Provide warm, timely, and engaging service
• Take accurate food and beverage orders, enter them into the Micros POS, and ensure prompt delivery.
• Offer beverage and menu recommendations with confidence, showcasing your knowledge of wine, beer, cocktails, and food pairings.
• Share tips and insights on local Banff attractions and experiences.
• Anticipate guest needs, personalize service, and build meaningful rapport through attentive interactions.
• Support bartenders and teammates to ensure consistent, efficient service delivery.

• Set up, maintain, and reset your section efficiently throughout each shift.
• Keep service areas stocked, polished, and organized under pressure.
• Assist with bar service including pouring wine, beer, and mixing simple cocktails.
• Support smooth service flow by running drinks, clearing tables, and helping wherever needed.
• Complete side duties including stocking, glass polishing, and general closing tasks. Adhere to Health & Safety and Alcohol Service protocols at all times.

• Contribute to a culture of accountability, precision, and hospitality within a high-performing service team.
• Communicate clearly and respectfully with guests, colleagues, and kitchen/bar teams.
• Embody the values of care, excellence, and purpose in every guest interaction.
• Remain composed and efficient during peak volume with a consistent, professional demeanor.

• Completion of Grade 12 or equivalent.
• Alberta Pro Serve Certification (required).
• 2+ years of serving experience in a high-volume restaurant, bar, or lounge.
• Strong beverage knowledge, including cocktails, beer, and wine.
• Excellent communication skills and the ability to remain calm and organized in fast-paced environments.
• Ability to lift up to 25lbs, carry trays, and remain on your feet for long shifts.
• Availability for varied shifts including evenings, weekends, and holidays.
• Comfort using Micros POS and handling cash/card transactions.

• Previous bartending or bar support experience
• Experience working in the Bow Valley or Banff hospitality scene
• Multilingual communication skills
• Genuine interest in developing deeper beverage knowledge

You are disciplined, diligent, and quietly confident. You take pride in your ability to move quickly without compromising quality, staying calm and composed even when your section is full and the bar is buzzing.

You are task-focused and results-driven, with a deep respect for structure, consistency, and process. You thrive when you know your role, have clear direction, and can deliver high standards with minimal supervision. While social and upbeat in guest interactions, you prefer meaningful, respectful communication over showmanship—and your professionalism shines through in every detail.

Attend with precision. Serve with pride. Stay moved.

• Continuous walking and standing throughout long shifts
• Frequent lifting and carrying up to 11lbs (5kg); occasionally lifting up to 22lbs (10kg)
• Frequent reaching, bending, and maneuvering in a crowded, dynamic environment
• Comfort working in a fast-paced, high-noise, social atmosphere

Must be legally authorized to work in…