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Shift leader, Restaurant​/Food Service

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Chick-fil-A
Full Time position
Listed on 2026-09-30
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Catering
Salary/Wage Range or Industry Benchmark: 16 - 22 USD Hourly USD 16.00 22.00 HOUR
Job Description & How to Apply Below

Chick-fil-A Hiring:
Opening for a Highly Skilled Shift Leader

Are you looking for a fun, dynamic work environment where your leadership skills can truly shine? Do you want to be part of a loving team that values growth and operational excellence?

Join Chick-fil-A, 48th & O St, where working is more than just a job - it's an opportunity to develop your leadership talents in a positive, people-focused environment. As a Shift Leader, you will play a vital role in creating delicious guest experiences while honing your skills in team management and operational efficiency. Enjoy great benefits like flexible schedules, paid time off, health and dental insurance, 401k matching, and employee discounts!

Key Responsibilities
  • Lead and model the Chick-fil-A vision during your shifts
  • Oversee shift operations ensuring checklists are completed efficiently and safely
  • Train and develop new team members to reach operational excellence
  • Manage shift changes and coverage approvals
  • Maintain high standards of cleanliness and hospitality
  • Keep accurate financial counts and documentation
  • Communicate effectively with team members and management
  • Foster a positive, food-safe work environment
Success Metrics
  • Ensure speed of service times consistently below 4 minutes
  • Complete Safe Daily and ERQA checklists for each daypart
  • Maintain productivity goals throughout the shift
  • Achieve high CEM scores focused on accuracy, speed, and cleanliness
Behavioral Traits
  • Exhibit a positive and enthusiastic attitude
  • Encourage and coach team members to perform at their best
  • Take initiative and adapt to changing situations
  • Communicate clearly and take full responsibility for tasks
  • Demonstrate integrity, honesty, and consistency
Benefits & Perks
  • Flexible scheduling to fit your lifestyle
  • Paid time off for work-life balance
  • Comprehensive health, dental, and vision insurance
  • 401k matching for your future security
  • Employee discounts on delicious Chick-fil-A meals

Location:

Northstar Crossing 5805 N 28th St, Lincoln, NE 68504, USA

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A, 48th & O St, is locally owned and operated by Mike Stice, an independent, franchised Operator who invests in the future of his Team Members and gives back to his community.

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