Restaurant​/Food Service, Server​/Wait Staff, Food & Beverage

War Horse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time only; Day/Swing Shift; Schedule varies based on property needs, including evenings, weekends, and holidays

• Salary Range: $7.00/hr, plus tips.

• Comprehensive benefits package:
  
  • Federal Employees Medical Coverage
  
  • Full Insurance Coverage offerings
  
  • 401K Company Match and 100% Vesting Immediately
  
  • Quarterly Incentive Program
  
  • Vacation, Holiday & Sick Days
  
  • Discounted Meal Program

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.

War Horse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. War Horse Gaming blends state-of-the-art casino operations with local economic development and community impact.

Rooted in Tribal values and driven by guest experience, War Horse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:
Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what’s right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.

The Beverage Server is responsible for providing prompt, courteous beverage service to guests while ensuring exceptional hospitality and compliance with all liquor laws and company policies. This role contributes to a positive guest experience through efficient service, accurate order handling, and maintaining a clean, professional appearance at all times.

• Provide prompt, friendly, and efficient service of beverages to guests.

• Accurately input drink orders into the Point-of-Sale (POS) system.

• Prepare and garnish drinks according to established standards.

• Retrieve and clear used glassware in a timely manner.

• Maintain knowledge of drink menus and promotions to assist guests.

• Comply with all local, state, and federal liquor laws, as well as internal policies and procedures.

• Follow all guidelines under S.M.A.R.T. or T.I.P.S. training for responsible alcohol service.

• Maintain proper balance of assigned server bank, where applicable.

• Promote positive guest and team relations by maintaining a professional appearance and demeanor.

• Attend required meetings and training sessions.

• Perform additional duties as assigned.

Required:

• Must be 19 years of age or older.

• High school diploma or equivalent education required.

• Previous customer service experience preferred.

• Ability to operate POS systems and touch-screen devices.

• Demonstrated commitment to guest service excellence and ethical conduct.

• Ability to work flexible schedules, including nights, weekends, and holidays.

Preferred:

• Previous experience using mobile devices or tablet applications.

• Serv Safe and Alcohol Awareness certifications.

• Frequent walking and standing for extended periods.

• Ability to lift and carry up to 50 lbs. as needed.

• Exposure to secondhand smoke, loud noise, and temperature variations.

• Frequent bending, reaching, and manual dexterity required for serving tasks.

• Must be able to work in a fast-paced, high-volume environment.

Day/Swing Shift - This position…