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Retail Sales Associate - Customer Service

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Fort Brands
Full Time, Part Time position
Listed on 2025-12-01
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep, Retail Associate/ Customer Service, Merchandising
Job Description & How to Apply Below

Join Our Team as a Sales Associate at The Fort!

Are you friendly, positive, and ready to jump into a great team? Do you enjoy helping others find the perfect items? The Fort is looking for enthusiastic people to join our sales team, offering both part-time and flexible schedules. As a Sales Associate, you'll help create a memorable shopping experience for our guests and support our team!

Location: We're hiring at our Lincoln location. This role requires a minimum of 15 hours per week, including half of all weekends. We are looking for both full-time and part-time.

What You'll Do
  • Be Challenged
    :
    Warmer seasons bring excitement and energy, so you'll need to think fast, stay organized, and enjoy a lively atmosphere.
  • Be the Brand
    :
    We love our team to "Ride for the Brand," wearing the clothing we sell, with great discounts to make that easier.
  • Help Customers Feel Welcome
    :
    Make shopping enjoyable by engaging with guests, helping them find what they need!
  • Be a Quick Learner
    :
    Learn about our products and pick up sales tips to assist guests confidently during the season.
Why You'll Love Working Here
  • Competitive pay, plus opportunities to earn commissions
  • Generous employee discounts (40% off on attire)
  • Flexible schedules for work-life balance
  • Family-owned, welcoming culture
Key Responsibilities
  • Provide excellent customer service
  • Work closely with team members in a learning environment
  • Achieve daily sales and customer service goals
  • Build trust and positive relationships with customers
  • Dress in The Fort apparel during shifts
  • Lift up to 50 pounds
  • Work 50% of weekends and 75% of holidays (required during peak season)
Skills & Qualities We're Looking For
  • Positive, friendly attitude with enthusiasm for customer service
  • Team player with quick learning skills
  • Willingness to engage with customers and suggest items
  • Good communication with customers and co-workers
  • Basic computer/tablet skills
Departments You'll Work In
  • Men's, Youth, Work, Ladies/Juniors
  • Saddles & Tack / Equine
  • Footwear / Boot Department
  • Cashiers / Customer Service

If you're ready to join a fun, fast-paced environment and give exceptional customer service, apply now to be part of The Fort's team!

EEO Employer

Benefits
  • Drug-Free EOE Employer
  • Family owned & operated culture
  • Commission Pay & (spiff) Bounty Pay
  • 20% Off Everything
  • 40% Off Employee discount on work attire
  • Flexible Scheduling
  • Paid time-off and benefits upon eligibility
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Position Requirements
10+ Years work experience
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