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Pro Leader: Customer Service & Ops

Listing for: The Home Depot, Inc.
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 52000 - 75000 USD Yearly USD 52000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Pro Experience Leader: Customer Service & Ops

The Home Depot, Inc. is seeking a Pro Experience Manager (Pro XM) to join our Lincoln, NE store leadership team.

You will oversee Pro customer service, department readiness, and operations, driving sales, Pro Xtra signups, and on-time deliveries while coaching associates in safety and service standards. As MOD and store leader, you will support recruitment, training, and performance management, ensuring adherence to SOPs and safety policies.

This role is for the Pro Experience Leader:
Customer Service & Ops role at The Home Depot, Inc.

We appreciate your interest in this position.

Join The Home Depot, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Pro Experience Leader:
Customer Service & Ops role at The Home Depot, Inc., based in Lincoln, NE, United States.

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