Data Center Technician - Entry Level

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Job Location:

Council Bluffs, Iowa

Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is well-suited for individuals beginning their careers in data center operations, telecommunications, or technical infrastructure. As part of a collaborative delivery team, you will carry out hands-on tasks related to equipment staging, rack preparation, cabling, labeling, inventory management, and documentation — all while building knowledge of industry best practices alongside experienced colleagues.

This position offers a strong foundation for developing technical skills and growing within data center operations.

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured power distribution units (PDUs).
• Support rack-and-stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to established naming conventions and color-coding standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute low-risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
• Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues promptly.
• Follow established methods of procedure (MOPs), safety requirements, and quality standards at all times.

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is considered an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Effective collaboration and communication skills, with a willingness to learn from experienced colleagues.
• Ability to identify issues and seek guidance promptly when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.
• Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.

• Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment is required.
• Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 lbs.
• Willingness and ability to travel 50% - 100% of the time.

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions…