Unit Supervisor

overview

this position is only open to internal acs applicants. This position is only open to those who are permanent in the civil service title listed above.
* the selected candidates will be offered a salary of $100,050*

the administration for children’s services (acs) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. Acs manages community-based supports and foster care services and provides subsidized childcare vouchers. Acs child protection staff respond to allegations of child maltreatment. In juvenile justice, acs oversees detention, placement and programs for youth in the community.

the division of child protection (dcp) is charged with investigating all allegations of child abuse and maltreatment that nyc receives from the new york statewide central register of child abuse and maltreatment. Each year, the division’s child protective services investigate about 50,000 reports. Dcp is comprised of approximately 3,500 employees who work across the five boroughs at nineteen sites known as borough offices.

Dcp’s child protective services staff consists of the family preservation and family services units (fpp and fsu), emergency children’s services (ecs), and the office of special investigations (osi).

• review written records and available controls.
• monitor subordinates’ compliance in adhering to required face‑to‑face contacts and visits.
• ensure that appropriate assessment is completed, and service plans are formulated within required time frames.
• provide ongoing training and guidance to all casework staff in unit to ensure that all case practice requirements are met.
• assist staff in managing workload and facilitating workflow with other internal and external units.
• attend departmental conferences and transmit staff information and policies included.
• monitor subordinates’ time and leave.
• rate and evaluate job performance of subordinates.
• develop and support staff and take appropriate disciplinary measures as needed.
• conduct weekly conferences and review work with subordinates.
• document conference and follow up to ensure that required case practices are completed.
• case consultation documented in record and acrs+ for all cases.
• as needed, the supervisor ii may make field visits for the purposes of investigation or consultation.
• maintain accurate count of subordinates’ caseload.
• maintain accurate unit coverage during vacations.
• arrange and conduct case conferences when appropriate, both external and internal.
• new agency policies and practices are explained to subordinates in a timely manner.
• maintain professionalism at all times.
• exemplify leadership skills of effective communication, modeling, coaching, and education support to foster quality supervision to subordinates on a regular basis.

• record of proven managerial or supervisory accomplishments in child protection or a closely related human service field.
• master of social work degree or master’s degree in a related discipline.
• excellent communication skills.
• knowledge of the ny state connections comprehensive case management system, or other automated child welfare system.
• familiarity working with nyc’s diverse communities.
• experience and ability to step into an existing unit and assume all responsibility quickly.
• bilingual ability to communicate clearly in spanish or other languages is considered a plus for this position.

a baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a masters of social work degree or toward a graduate degree in a related field;

plus eighteen months of child protective casework experience.

section 424‑a of the new york social services law requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities is or has been the…