Community Assistant

The New York City Department of Homeless Services (DHS) is the largest organization in the United byggates dedicated to preventing and addressing homelessness. In partnership with city agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connects individuals and families to stable housing—all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high‑quality services that support a swift transition from shelter to self‑sufficiency. The agency manages hundreds of facilities and operates with a large team and a several‑billion‑dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Division of Shelter Intake is responsible for the oversight of the day‑to‑day operations of the agency’s Single Adult, Adult Families, and Families with Children intake and assessment sites, both directly run and contracted providers. This division ensures that the city’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

We are recruiting one (1) Community Assistant who will:

• Perform general housekeeping duties to maintain agency and regulatory standards for health and sanitation and will perform other routine tasks as it relates to the provision of client services.
• Maintain and clean restrooms, dorms, laundry rooms, common areas, outside perimeters, office space, and other work areas, including the kitchen and cafeteria; remove and dispose of litter and garbage; distribute and replenish toiletries; and exchange linen.
• Load and unload deliveries, stock supplies, maintain inventory records; transport household supplies, equipment, and client lockers, distribute client mail, remove, and store client belongings, organize serving areas, and participate in food service; provide client escort service.
• Assist in monitoring client program activities, monitor client crowd control, and perform other job‑related duties as required.

COMMUNITY ASSISTANT - uaiga 56056

• Excellent writing
• Communication
• Computer skills
• Proficiency with CARES

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at (Use the "Apply for this Job" box below)..

New York City residency is generally required within 90 days of appointment. However, city employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, nationality, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.