Employment Specialist

The Employment Specialist ensures that education and employment services are provided to refugees, immigrants, parolees, asylees, and survivors of human trafficking in a planned, effective, and timely manner and according to program requirements. This individual tailor’s client-centered services to the needs of eligible populations and ensures that services provided contribute to early self-sufficiency.

Full-Time

• The Employment Specialist ensures that education and employment services are provided to refugees, immigrants, parolees, asylees, and survivors of human trafficking in a planned, effective, and timely manner and according to program requirements. This individual tailor’s client-centered services to the needs of eligible populations and ensures that services provided contribute to early self-sufficiency.

• Provide client-centered services to all program participants including refugees, immigrants, parolees, asylees, and human trafficking victims in service areas such as housing, health, legal, social services, employment, and education.
• Ensure clients are thoroughly assessed, and then work to create an employability plan.
• Troubleshoot with clients regarding any challenges; provide referrals as needed to overcome barriers to employment.
• Assist clients in developing individualized job search tools such as resumés, cover letters, etc.
• Work with clients and utilize multiple job search tools/sources to identify career opportunities.
• Refer clients to programs to help with skill development including English language acquisition, vocational training, etc.
• Assist clients in preparing for interviews and attend interviews with them as needed.
• Provide ongoing case management to ensure career development.
• Collaborate with and serve as a liaison between non-profits, medical providers, other community agencies, and clients. Foster positive relationships with partner organizations serving clients.
• Comply with all funders, program, and organization requirements.
• Attend hiring events, meetings, or networking events hosted by community partners/businesses.
• Act on behalf of clients regarding their case when working with other organizations.
• Maintain a positive, respectful demeanor during all contact with clients, staff, and the public.
• Create a file for each client with all necessary documentation and ensure information is entered into program databases promptly.
• Assist in compiling data and writing reports and client success stories.
• Ensure compliance in protecting confidential client or agency information.

• Excellent interpersonal and verbal and written communication skills.
• Excellent attention to detail, organizational skills, and analytical skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to problem-solve independently and proactively address challenges or obstacles.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Awareness and sensitivity of the organization’s constituents and populations served by employees.
• Proficient with Microsoft Office Suite or related software.
• Regular and predictable attendance, and promptness for work.
• Commitment to uphold the mission, vision, values of Lutheran Family Services.
• Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.

• Verbal Communication
• Written Communication
• Critical Thinking
• Organizational Skills

• High school diploma / GED required. Bachelor’s degree in Human Services related field preferred.
• Case management and/or refugee employment services experience is preferred.
• Bilingual…