Software Engineer, Cloud Engineer - Software, DevOps

NRC Health helps healthcare organizations deeply understand the people they serve and turning that “Human Understanding” into meaningful action. At its core, our work is about helping organizations build trust, improve engagement, and advance better outcomes.

NRC Health helps healthcare organizations deeply understand the people they serve and turning that “Human Understanding” into meaningful action. At its core, our work is about helping organizations build trust, improve engagement, and advance better outcomes.

• Make a Meaningful Difference
  - Serve with purpose, care, and follow-through.
• Move with Urgency and Precision
  - Act quickly, thoughtfully, and with discipline.
• Own the Outcome
  - Measure impact, follow through, and deliver results.
• Win as One Team
  - Work across boundaries as one team with one culture.
• Build What Healthcare Values
  - Innovate for the complexity of healthcare.

Why NRC Health? We know our associates do their best work when they feel supported both personally and professionally. That's why we offer benefits designed to help you thrive:

• My Time Off (MTO), our flexible paid time off program
• Up to 12 weeks of paid parental and emergency leave
• Comprehensive medical, dental, and vision coverage
• Wellness program and financial coaching
• Professional growth and career development opportunities

• Do you have experience building modern cloud-native engineering platforms that enable healthcare organizations to deliver exceptional patient and employee experiences?
• Do you have experience developing customer-facing software while continuously improving the platform that powers it, including experience with Kubernetes, AWS, Infrastructure as Code, CI/CD automation, and AI-assisted software development?
• Do you enjoy solving complex technical problems across both application development and platform engineering?
• Do you have experience combining software engineering with modern Dev Ops and Platform Engineering practices that help shape both the applications and the infrastructure that runs them?
• Are you passionate about building reliable software, automating operational work, and leveraging AI for more effective engineering?
• Do you enjoy improving developer experience, simplifying deployments, and building scalable cloud-native systems?

• Design, build, and enhance customer-facing product functionality across our healthcare platform.
• Own the software and services you build, designing with reliability, scalability, and maintain ability in mind to d evelop high-quality software using modern engineering practices.
• Build and maintain Kubernetes-based application deployments.
• Design, implement, and maintain Infrastructure as Code (IaC) to provision and manage cloud resources.
• Improve CI/CD pipelines to enable reliable, automated software delivery.
• Build reusable infrastructure modules and deployment patterns that improve consistency, reliability, and scalability.
• Automate operational processes to reduce manual effort and improve platform reliability.
• Collaborate with software engineers to improve deployment processes, developer workflows, and platform capabilities.
• Monitor production environments and continuously improve observability, alerting, and operational health.
• Identify and resolve scalability, performance, reliability, and operational challenges.
• Troubleshoot production issues and implement durable, long-term solutions.
• Leverage AI-assisted development tools to accelerate software delivery, improve code quality, automate repetitive tasks, generate tests, improve documentation, and solve technical problems.
• Participate in architecture discussions and contribute to the long-term technical direction of the platform.
• Write clean, maintainable,…