Sr. Software Engineer

Description NRC Health helps healthcare organizations deeply understand the people they serve and turning that “Human Understanding” into meaningful action. At its core, our work is about helping organizations build trust, improve engagement, and advance better outcomes.

Our associates. . .Make a Meaningful Difference
- Serve with purpose, care, and follow-through. Move with Urgency and Precision
- Act quickly, thoughtfully, and with discipline. Own the Outcome
- Measure impact, follow through, and deliver results. Win as One Team
- Work across boundaries as one team with one culture. Build What Healthcare Values
- Innovate for the complexity of healthcare. Why NRC Health? We know our associates do their best work when they feel supported both personally and professionally. That's why we offer benefits designed to help you thrive:

My Time Off (MTO), our flexible paid time off program

Up to 12 weeks of paid parental and emergency leave

Comprehensive medical, dental, and vision coverage

Wellness program and financial coaching

Professional growth and career development opportunities

Who we want

Do you have experience building modern cloud-native engineering platforms that enable healthcare organizations to deliver exceptional patient and employee experiences?

Do you have experience developing customer-facing software while continuously improving the platform that powers it, including experience with Kubernetes, AWS, Infrastructure as Code, CI/CD automation, and AI-assisted software development?

Do you enjoy solving complex technical problems across both application development and platform engineering?

Do you have experience combining software engineering with modern Dev Ops and Platform Engineering practices that help shape both the applications and the infrastructure that runs them?

Are you passionate about building reliable software, automating operational work, and leveraging AI for more effective engineering?

Do you enjoy improving developer experience, simplifying deployments, and building scalable cloud-native systems?

What you will do Design, build, and enhance customer-facing product functionality across our healthcare platform.

Own the software and services you build, designing with reliability, scalability, and maintainability in mind to develop high-quality software using modern engineering practices.

Build and maintain Kubernetes-based application deployments.

Design, implement, and maintain Infrastructure as Code (IaC) to provision and manage cloud resources.

Improve CI/CD pipelines to enable reliable, automated software delivery.

Build reusable infrastructure modules and deployment patterns that improve consistency, reliability, and scalability.

Automate operational processes to reduce manual effort and improve platform reliability.

Collaborate with software engineers to improve deployment processes, developer workflows, and platform capabilities.

Monitor production environments and continuously improve observability, alerting, and operational health.

Identify and resolve scalability, performance, reliability, and operational challenges.

Troubleshoot production issues and implement durable, long-term solutions.

Leverage AI-assisted development tools to accelerate software delivery, improve code quality, automate repetitive tasks, generate tests, improve documentation, and solve technical problems.

Participate in architecture discussions and contribute to the long-term technical direction of the platform.

Write clean, maintainable, well-tested, and well-documented code.

What you need Bachelor’s Degree in Computer Science, MIS, IT, Engineering, or a related field with outstanding academics, or equivalent experience and the demonstrated ability to learn3+ years’ experience working on a professional development team Strong software engineering experience developing production applications.

Experience administering Kubernetes clusters (Amazon EKS preferred).Experience working with AWS cloud service such as EKS, RDS, IAM, S3, Route 53, ALB, and Cloud Watch.

Experience designing and maintaining CI/CD pipelines.

Experience with Infrastructure as Code (Terraform, Cloud Formation, or similar).Experience automating infrastructure, deployments, or operational workflows.

Understanding of cloud architecture, scalability, distributed systems, and modern application design.

Experience troubleshooting production systems in cloud environments.

Familiarity with observability, monitoring, and logging platforms.

Demonstrated proficiency using AI-assisted…