Bicycle Wayfinding Program Coordinator, OLS

Position Overview

To be considered for this position candidate must be serving permanently in the title of Transportation Specialist, or be reachable on the civil service list.

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signage, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

TPM’s Office of Livable Streets (OLS) is seeking to hire a Transportation Specialist to serve as a Bicycle Wayfinding Program Coordinator within the Street Furniture Unit (SFU). OLS is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long‑term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide.

Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.

SFU manages the procurement, planning, installation, and maintenance of bike parking, benches, leaning bars, and way finding signage for pedestrians, cyclists, and transit riders throughout New York City. The goal of these programs is to make the city more walkable, bikeable, and vibrant. SFU works closely with other units within TPM to plan, install, and maintain these street furniture elements throughout the five boroughs.

SFU also tracks the locations, conditions, planning, and maintenance records for all street furniture and adjacent spaces in Microsoft Access and in GIS datasets. Increasingly, SFU records information about the elements using SharePoint forms and custom field applications with the support of NYC DOT IT.

• Manage planning and development activities to support the revamping and creation of a comprehensive bicycle way finding program to help New Yorkers and visitors find and use the City’s greenway and bicycle network.
• Work in collaboration with SFU, other NYC DOT units, primarily the Cycling and Micromobility Unit, and other partner agencies.
• Conduct an inventory and create a GIS database of all greenway/bicycle way finding signage throughout NYC, including on the right‑of‑way, within parks, or on privately owned parcels.
• Analyze the existing signage network and utility of signage types with the purpose of producing a new comprehensive, citywide bicycle/greenway way finding strategy plan encompassing new design, siting, and maintenance guidelines.
• Conduct on‑site user testing and analysis of the proposed strategy plan.
• Assist and facilitate internal workshops and coordination with partner agencies on design guidelines and inventory matters.
• Document new design, content, and siting guidelines.
• Facilitate the integration of new specifications across all bicycle, pedestrian, and transit related way finding products.
• Produce comprehensive signage network plans.
• Coordinate on the maintenance and organization of bicycle facility GIS data for NYC DOT.
• Create the annual NYC DOT bike map.
• Review work produced by consultants, partner agencies, or other NYC DOT units as needed.
• Produce progress reports for DOT leadership.
• Demonstrate commitment to community development via improving the experience and convenience of walking, cycling, and transit, by expanding bicycle and greenway way finding signage throughout New Zealand City.
• Be a detail‑oriented, curious, and capable team player with a positive attitude and strong organizational,…